Introduction
Navallogic Solutions ("we", "us", "our") is committed to protecting the privacy of our clients, prospects, and website visitors. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding that information.
This policy applies to navallogic.com, the services we deliver to clients, and any communications you have with our team via email, phone, WhatsApp, or other channels.
Information you provide directly
When you contact us through our website form, by email, or via any other channel, we collect:
- Contact details — name, job title, company name, business email, and phone number where provided
- Enquiry information — fleet size, vessel types, area of interest, and any details you choose to share about your business needs
- Engagement records — correspondence, meeting notes, and documents you share with us during a client engagement
Vessel and operational data (during client engagements)
If you become a client, we receive operational data necessary to deliver our services. This typically includes noon report data, CMMS exports, vessel particulars, sea trial data, lube oil analysis reports, and similar operational records. All such data is treated as commercially confidential and used solely for the purposes of the engagement.
Information collected automatically
When you visit our website, we may automatically collect basic technical information such as IP address (anonymised), browser type, device type, operating system, pages visited, time spent, and referral source. Cookies are used minimally for site functionality.
Vessel operational data shared during a paid engagement is treated separately and with greater protection than general website data. We do not share, sell, or use client vessel data for any purpose other than delivering the contracted service.
How We Use Your Information
- To respond to your enquiries — replying to questions, scheduling consultations, providing service information
- To deliver our services — analysing vessel performance data, preparing reports, delivering contracted engagements
- To communicate with you — sending engagement updates, reports, and operational communications during a client engagement
- To send insights and updates — only if you have explicitly opted in to receive our newsletter or insights
- To comply with legal obligations — including tax reporting, regulatory compliance, and audit requirements
- To improve our services — analysing aggregated, anonymised data to deliver better outcomes for clients
Confidentiality of Client Data
Navallogic Solutions treats all client data with strict confidentiality:
- We do not share vessel operational data with any third party under any circumstances without explicit written client consent
- We do not use client data for marketing purposes, case studies, or public communications without explicit written consent
- All team members handling client data are bound by confidentiality agreements
- Upon engagement completion, client data is retained securely or deleted upon written client request
Data Sharing
We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:
- With service providers — trusted third-party tools (email platforms, file storage, calendar booking systems); these are contractually obligated to protect your information
- For legal reasons — when required by law, court order, or to protect our legal rights
- With your explicit consent — for any other purpose, we will ask for your permission first
Data Security
We implement reasonable technical and organisational measures to protect the information we hold against unauthorised access, loss, misuse, or disclosure. These include encrypted communications, secure file storage, access controls, and regular security reviews.
Data Retention
- Enquiry data — retained for up to 24 months from last contact, unless earlier deletion is requested
- Client engagement records — retained for the duration of the engagement plus 7 years for regulatory and audit purposes
- Vessel operational data — handled per the data terms in the engagement contract; typically deleted within 90 days of completion unless ongoing services require retention
- Newsletter subscriptions — retained until you unsubscribe
Your Rights
- Right of access — request a copy of the information we hold about you
- Right of rectification — request correction of inaccurate or incomplete information
- Right of erasure — request deletion (subject to legal and contractual retention requirements)
- Right to object — object to processing of your information for direct marketing
- Right to data portability — request your information in a structured, machine-readable format
- Right to withdraw consent — where we rely on consent, you can withdraw it at any time
To exercise any of these rights, contact us at info@navallogic.com.
Cookies
Our website uses minimal cookies for functionality and basic analytics. You can disable cookies in your browser settings without significantly affecting site experience. We do not use advertising or cross-site tracking cookies.
International Data Transfers
Navallogic Solutions is headquartered in India. As we serve clients globally, information may be processed in India or in the locations of our service providers. Where required, we ensure appropriate safeguards are in place for international data transfers.
Children's Privacy
Our services are intended for business use by adult professionals. We do not knowingly collect personal information from individuals under the age of 18.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. The updated version will be posted on this page with a revised "Last updated" date.
Questions about this Privacy Policy or our data practices: